Ask for more dates, other languages or a different delivery mode as needed and we will do our best to meet your needs.
| Language | Mode | Start Date |
|---|---|---|
| German | Virtual Class or Classroom | On request |
| French | Virtual Class or Classroom | On request |
| Italian | Virtual Class or Classroom | On request |
| English | Virtual Class or Classroom | On request |
What you’ll learn
Training overview
Objectives
- Introduce network engineers to the core principles, deployment models, and Cisco collaboration architecture for building high-availability environments
- Understand how to implement layered security across physical, network, and application layers in Cisco Collaboration systems
- Develop practical skills and strategic knowledge in infrastructure, signaling, and media transport protocols
- Explain clustering options and requirements for Collaboration applications
- Simplify and automate user management in Cisco Unified Communications Manager using LDAP integration
- Explore device provisioning methods in Cisco Unified Communications Manager
- Apply dial plans and endpoint addressing in Cisco Unified Communications Manager
- Implement globalized call routing within a Cisco Unified Communications Manager cluster
- Configure calling privileges in Cisco Unified Communications Manager
- Understand Cisco Collaboration APIs, secure authentication, and application-specific APIs
- Use troubleshooting tools for Cisco Unified Communications Manager
- Describe external connectivity devices outside the Cisco Unified Communications Manager cluster
- Explain Cisco Expressway components, deployment options, and features
- Demonstrate core functions and advanced capabilities of Cisco Unified Border Element
- Apply troubleshooting strategies and tools for Cisco Unified Border Element
- Plan and configure media resources for interoperability and seamless communication
- Design and implement DSPs, transcoders, and recording solutions on Cisco IOS XE devices
- Integrate and manage a unified messaging system with a call control system to enhance user experience
Prerequisites
There are no formal prerequisites for this training. However, it is recommended that learners already have the following foundational knowledge and skills before attending:
- Basic understanding of networking technologies
- Basic knowledge of voice and video concepts
- Familiarity with on-premises, cloud, and hybrid collaboration deployment models
These competencies can be developed through the following Cisco learning programs:
Outline
- Collaboration Solutions Architecture
- Cisco Collaboration Solutions Security Requirements
- IP Network Protocols for Collaboration
- Groups and Clustering
- User Management with LDAP
- On-Premises Device Provisioning Solutions
- Dial Plans and Endpoint Addressing
- Calling Privileges and Toll Fraud Protection
- Globalized Call Routing
- Cisco Unified Communications Manager APIs
- Monitoring Tools and Troubleshooting
- Edge Services
- Cisco Expressway
- Cisco Unified Border Element
- Border Controller Advanced Configuration
- Cisco Unified Border Element Troubleshooting
- Media Resources
- Cisco IOS XE Media Resources
- Cisco Unity Connection Integration
Lab outline
- Implement CA-Signed Certificates in Cisco Unified Communications Manager
- Configure Supporting IP Network Protocols
- Manual IP Phone Administration
- Configure and Troubleshoot Lightweight Directory Access Protocol (LDAP) Integration
- Deploy IP Phones Using Cisco Self-Provisioning
- Deploy IP Phones Using Batch Provisioning
- Implement Endpoint Addressing and Internal Call Routing
- Configure Calling Privileges
- Implement Toll Fraud Prevention on Cisco Unified Communications Manager
- Implement Globalized Call Routing
- Use APIs in an On-Premises Collaboration Environment
- Troubleshoot Dial Plan Issues with Monitoring Tools
- Implement Session Border Controller
- Troubleshoot Session Border Controller
- Media Resources
- Integrate Cisco Unity Connection with Cisco Unified Communications Manager
- Manage Cisco Unity Connection Users
- Configure Cisco Unity Connection Call Handlers


