Vendor: Cisco
Mode: Classroom or Virtual Classroom with Instructor
Level: Associate
Exam: NA
Exam at your place: NA
Duration: 5 days
Language: German, French, Italian, English

SKU: CLFNDU-ILT Categories: , ,

Course Price

CHF 3'700.00

(excl. VAT)

Discount available for multiple students and dedicated classes.

Course Schedule
Ask for more dates, other languages or a different delivery mode as needed and we will do our best to meet your needs.
LanguageModeStart Date
GermanVirtual Class or ClassroomOn request
FrenchVirtual Class or ClassroomOn request
ItalianVirtual Class or ClassroomOn request
EnglishVirtual Class or ClassroomOn request

What you’ll learn

The CLFNDU course, titled Understanding Cisco Collaboration Foundations, is designed to provide individuals with the skills and knowledge required to administer and support a straightforward, single-site Cisco® Unified Communications Manager (CM) solution featuring Session Initiation Protocol (SIP) gateway integration. The curriculum encompasses key topics such as configuring initial parameters, device management (including phones and video endpoints), user administration, media resource management, and the utilization of maintenance and troubleshooting tools within Cisco Unified Communications solutions.

Participants in the course will also gain insights into the fundamentals of SIP dial plans, covering aspects like connectivity to Public Switched Telephone Network (PSTN) services and the application of class-of-service capabilities. Successful completion of this course grants 30 Continuing Education (CE) credits, contributing to recertification.

It’s important to note that while this course does not directly lead to a certification exam, it lays a solid foundation by imparting fundamental knowledge. This foundational knowledge can prove beneficial in preparing for various professional-level collaboration courses and exams: 350-801 Implementing Cisco Collaboration Core Technologies (CLCOR), 300-810 Implementing Cisco Collaboration Applications (CLICA), 300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI),  300-835 Implementing Automation for Cisco Collaboration Solutions (CLAUI).

Technology areas

  • Collaboration

Who should enroll

  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers

Training overview

Objectives

After taking this course, you should be able to:

  • Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
  • Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
  • Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
  • Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
  • Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
  • Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
  • Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
  • Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
  • Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
  • Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
  • Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
  • Describe additional considerations for deploying video endpoints in Cisco Unified CM
  • Describe the integration of Cisco Unity® with Cisco Unified CM and the default call handler

Prerequisites

This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:

  • Internet web browser usability knowledge and general computer usage
  • Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line

Outline

  • Define Collaboration Technology and Benefits
  • Administering Initial Parameters for Cisco Unified Communications Manager
  • Exploring Endpoints and the Registration Process
  • Exploring Codecs and Call Signaling
  • Managing Users in Cisco Unified Communication Manager
  • Describing a Basic Dial Plan
  • Describing Class of Service
  • Enabling Endpoints and Features
  • Describing the Cisco ISR as a Voice Gateway
  • Exploring Cisco Unified Communication Manager Media Resources
  • Reporting and Maintenance
  • Exploring Additional Requirements for Video Endpoints
  • Describing Cisco Unity Connection

Lab outline

  • Configure Cisco Unified Communication Manager Initial Parameters
  • Configure the Cisco Unified CM Core System Settings
  • Deploy an IP Phone Through Auto and Manual Registration
  • Administer Endpoints in Cisco Unified Communications Manager
  • Create a Local User Account and Configure LDAP
  • Adding Users in Cisco Unified Communications Manager
  • Create a Basic Dial Plan
  • Explore Partitions and Call Search Spaces
  • Explore Private Line Automatic Ringdown (PLAR)
  • Deploy an On-Premise Cisco Jabber® Client for Windows
  • Implement Common Endpoint Features
  • Implement Single-Site Extension Mobility
  • Configure Jabber
  • Configure Voice over Internet Protocol (VoIP) Dial Peers
  • Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
  • Control Access to Media Resources
  • Use Reporting and Maintenance Tools
  • Explore Endpoint Troubleshooting Tools
  • Examine the Integration between Unity Connection and Cisco Unified CM
  • Manage Unity Connection Users

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