Implementing Cisco Collaboration Core Technologies Hybrid & Cloud (CLCOR-HC)

cisco certification course

Vendor: Cisco
Mode: Classroom or Virtual Classroom with Instructor
Level: Professional
Exam: CLCOR 350-801
Exam at your place: yes, ask for a quote
Duration: 5 days
Language: German, French, Italian, English

Go to Digital Course Version
SKU: CLCORHC-ILT Categories: , ,

Course Price

CHF 3'700.00

(excl. VAT)

Discount available for multiple students and dedicated classes.

Course Schedule
Ask for more dates, other languages or a different delivery mode as needed and we will do our best to meet your needs.
LanguageModeStart Date
GermanVirtual Class or ClassroomOn request
FrenchVirtual Class or ClassroomOn request
ItalianVirtual Class or ClassroomOn request
EnglishVirtual Class or ClassroomOn request

What you’ll learn

The Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud (CLCOR-HC) course represents the second part of the CLCOR training program. It is designed to provide a practical understanding of Cisco collaboration core technologies in hybrid and cloud environments. Upon completion, you will have a foundational grasp of Cisco collaboration solution architecture and demonstrate competence in deploying cloud and hybrid services, cloud-based calling, and Quality of Service (QoS).

This training will help you:

  • Develop specialized expertise in deploying and managing modern Cisco collaboration solutions, with a focus on the expanding hybrid and cloud ecosystem
  • Gain hands-on experience through labs involving Webex Control Hub configuration, Webex Calling deployment, Cloud Connected UC management, and QoS implementation for voice and video traffic
  • Learn how to manage the transition from on-premises to cloud environments, including user migration from Jabber to the Webex App and handling cloud-based user provisioning and APIs

This training also earns you 38 Continuing Education (CE) credits toward recertification.

What to expect in the exam

This training, together with the Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP) course, prepares you for the 350-801 CLCOR v2.0 exam. By passing the exam, you will earn the Cisco Certified Specialist – Collaboration Core certification and fulfill the core exam requirement for both the Cisco Certified Network Professional (CCNP) Collaboration and Cisco Certified Internetwork Expert (CCIE) Collaboration certifications.

The Implementing Cisco Collaboration Core Technologies (350-801 CLCOR) v2.0 exam is a 120-minute assessment linked to the Cisco Certified Specialist – Collaboration Core certification and serves as the core exam requirement for CCNP Collaboration and CCIE Collaboration certifications.

The exam evaluates your expertise in implementing core collaboration technologies, including:

  • Infrastructure and design
  • Protocols and endpoints
  • Cisco IOS XE gateway and media resources
  • Call control
  • Quality of Service (QoS)
  • Collaboration applications

Click here for the full list of exam topics.

Technology areas

  • Collaboration

Who should enroll

  • Network administrators
  • Collaboration engineers

Training overview

Objectives

  • Introduce network engineers to the fundamental principles and deployment models of Cisco collaboration architecture for building high-availability environments

  • Understand how to implement layered security across physical, network, and application layers within Cisco Collaboration systems

  • Develop practical expertise and strategic insight into infrastructure design, signaling, and media transport protocols

  • Examine the basic structure of Webex

  • Apply different methods to add and manage users in the Webex environment

  • Explore key Webex collaboration features

  • Understand the role of Cloud Connected UC and migration paths to Webex from on-premises systems

  • Explain Cisco Jabber functionality in Cisco Unified Communications Manager and how users can transition to the Webex App

  • Identify Webex Calling provisioning options for user and endpoint management

  • Understand the fundamentals of Webex APIs, including types, authentication methods, capabilities, and real-time communication mechanisms

  • Identify options for integrating PSTN connectivity into Webex Calling, including supported devices and configuration approaches

  • Describe different local gateway deployment models in a premises-based PSTN Webex Calling architecture

  • Explore the main components of the Webex Calling dial plan

  • Configure Cisco Unified Border Element and local gateway settings on a Cisco router to support Webex Calling with premises-based PSTN

  • Explain how administrators configure calling features in Webex Control Hub to impact organizational communication

  • Describe how converged IP networks carry voice, video, and data over shared infrastructure, and how bandwidth, delay, jitter, and packet loss affect QoS and application performance

  • Explain how end-to-end QoS translates business requirements into predictable traffic handling under congestion across multi-domain networks

  • Implement consistent classification and marking policies to preserve voice and video quality and troubleshoot performance issues in production environments

  • Define QoS trust boundaries, understand Cisco Catalyst 9000 QoS models, configure QoS marking and table maps, and use DSCP values for precise traffic management

Prerequisites

There are no formal prerequisites for this training. However, it is recommended that learners already have the following foundational knowledge and skills before attending:

  • Basic understanding of networking technologies
  • Basic knowledge of voice and video concepts
  • Familiarity with on-premises, cloud, and hybrid collaboration deployment models

These competencies can be developed through the following Cisco learning programs:

Outline

  1. Collaboration Solutions Architecture
  2. Cisco Collaboration Solutions Security Requirements
  3. IP Network Protocols for Collaboration
  4. Building Blocks of a Cloud Collaboration Solution
  5. User Management from the Cloud
  6. Cloud Messaging and Meetings
  7. Cloud-Connected Unified Communications Updates and Migrations
  8. Jabber to Webex Migration
  9. Cloud Device Provisioning Solutions
  10. Cloud Collaboration APIs
  11. Cloud and Hybrid Calling Solutions
  12. Deployment Scenarios for Local Gateways
  13. Cloud Calling Deployment from Control Hub
  14. IOS XE Router Settings for Cloud Calling
  15. Cloud Calling Features
  16. Quality Issues in Converged Networks
  17. QoS and QoS Models
  18. Classification and Marking
  19. Classification and Marking on Cisco Catalyst Switches

Lab outline

  • Implement CA-Signed Certificates in Cisco Unified Communications Manager
  • Configure Supporting IP Network Protocols
  • Manual IP Phone Administration
  • Explore the Configuration of Webex Control Hub
  • Add Users to Webex Control Hub
  • Manage Cisco Unified Communications Manager and Cisco Unity Connection from Webex Control Hub
  • Configure Webex Calling Using Cisco Calling Plans
  • Configure Webex Control Hub for Webex Calling
  • Configure Webex Calling Features in Control Hub, Part 1
  • Configure Webex Calling Features in Control Hub, Part 2
  • Configure QoS

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