Vendor: Cisco
Mode: On Demand Digital
Level: Entry Level
Exam: RSTECH 100-490
Exam at your place: yes, ask for a quote
Duration: Self Paced
Language: English

SKU: RSTECH-DL Categories: , ,

Course Price

CHF 299.00

(excl. VAT)

Discount available for multiple students and dedicated classes.

What you’ll learn

The Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices (RSTECH) course is designed to enhance skills essential for providing onsite support and maintenance for Cisco® routers, switches, and operating environments. Participants will acquire the ability to recognize various Cisco router and switch models, accessories, cabling, and interfaces. Additionally, they will gain a comprehensive understanding of the Cisco Internetwork Operating System (Cisco IOS®) software operating modes and become proficient in identifying commonly encountered software.

Field Engineers taking this course will develop the capability to navigate and utilize the Cisco Command Line Interface (CLI) for connecting to and servicing products. Successfully completing this course will adequately prepare individuals for the 100-490 Cisco Certified Technician Routing and Switching (RSTECH) exam.

Technology areas

  • Networking

Who should enroll

This course offers device-specific training and certification program for Field Engineers specifically:

  • Cisco’s Third-Party Maintainer Field Engineers

Training overview


After taking this course, you should be able to:

  • Use basic Cisco software configuration and tools: Tera Term, Putty, Trivial File Transfer Protocol (TFTP) server, FTP server, USB Storage, loopback plug, and Windows
  • Understand network fundamentals, Cisco products, and hardware components
  • Perform remedial services (hardware break/fix) on Cisco products including software and configuration backup and restore, software upgrade/downgrade
  • Recognize connection type and cable requirement
  • Perform basic Layer 1 and basic Layer 2 troubleshooting


No prerequisite is required.


  • General Networking Knowledge
    • Examining LAN and WAN Connectivity
    • Describe the function of FTP, TFTP, Telenet, Secure Shell (SSH), and Ping
  • Cisco Equipment and Related Hardware
    • Identifying Cisco router and switch models, and their interfaces
    • Identifying and describing commonly used components
  • Cisco IOS Software Operation
    • Describing Cisco IOS CLI Functions
    • Using and interpreting the basic Cisco IOS Software commands
  • Service-Related Knowledge
    • Managing Configurations via the Console Port and Terminal Program
    • Performing software upgrade or downgrade using TFTP, FTP, XMODEM, tftpdnld, and USB Storage

Lab outline

No lab is offered for this course.

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