Vendor: CompTIA
Mode: On Demand Digital
Level: Entry
Exam: 220-1101 (Core 1) and 220-1102 (Core 2)
Exam at your place: yes, ask for a quote
Duration: Self-Paced
Language: English

SKU: A-DL Categories: , ,

Course Price

CHF 275.00CHF 700.00

(excl. VAT)

Discount available for multiple students and dedicated classes.

Basic Bundle
275 CHF
List price 312 CHF
Exam Voucher Core1 or Core 2
Study Guide Core 1 or Core 2
CertMaster Labs
CertMaster Learn
CertMaster Practice
Complete Bundle
700 CHF
List price 842 CHF
Exam Voucher
Study Guide
CertMaster Labs
CertMaster Learn
CertMaster Practice

Learning Tools

Course Overview

Course Overview

The CompTIA A+ Core Series mandates candidates to successfully complete two exams: Core 1 (220-1101) and Core 2 (220-1102). These assessments encompass new content that underscores the technologies and skills essential for IT professionals supporting a hybrid workforce. The highlighted areas include:

  • Increased dependence on SaaS applications for remote work.
  • Remote diagnosis and resolution of common software, hardware, or connectivity issues.
  • Evolution of core technologies, ranging from cloud virtualization and IoT device security to data management and scripting.
  • Proficiency in managing multiple operating systems, understanding when to deploy them, and ensuring their proper functionality.
  • Adaptation to the evolving nature of the job, including the ability to assess whether it's more suitable to address an issue on-site or delegate it to a specialized provider.

What Skills Will You Learn?

Hardware: Recognize: utilize, and interconnect hardware components and devices, encompassing extensive knowledge of diverse devices essential for supporting the remote workforce.

Operating Systems: Install and provide support for Windows OS, incorporating command line expertise and client support. Additionally, undertake system configuration, imaging, and troubleshooting for Mac OS, Chrome OS, Android, and Linux OS.

Software Troubleshooting: Address PC and mobile device issues, including common operating system glitches, malware, and security concerns.

Networking: Articulate various network types and connections, delving into TCP/IP, WIFI, and SOHO to establish a comprehensive understanding.

Troubleshooting: Efficiently troubleshoot real-world device and network issues, offering prompt solutions.

Security: Identify and mitigate security vulnerabilities in devices and their network connections to ensure robust security measures.

Mobile Devices: Install and configure laptops and other mobile devices, providing support for applications to ensure seamless connectivity for end users.

Virtualization and Cloud Computing: Differentiate and compare cloud computing concepts, and establish client-side virtualization setups.

Operational Procedures: Adhere to best practices in safety, environmental considerations, and exhibit effective communication and professionalism.


Study Guide

Official CompTIA Content (OCC) has been designed from the ground up to help you learn and master the material in your certification exam. Trust self-paced CompTIA study guides that are

Clearly written and structured.
Flexible so you can learn at any pace.
Focused on your exam success

After reading the text for Core 1 (exam 220-1101) you will be able to:

  • Installing Motherboards and Connectors
  • Installing System Devices
  • Troubleshooting PC Hardware
  • Comparing Local Networking Hardware
  • Configuring Network Addressing and Internet Connections
  • Supporting Network Services
  • Summarizing Virtualization and Cloud Concepts
  • Supporting Mobile Devices
  • Supporting Print Devices

After reading the text for Core 2 (exam 220-1102) you will be able to:

  • Configuring Windows
  • Managing Windows
  • Identifying OS Types and Features
  • Supporting Windows
  • Managing Windows Networking
  • Managing Linux and macOS
  • Configuring SOHO Network Security
  • Managing Security Settings
  • Supporting Mobile Software
  • Using Support and Scripting Tools
  • Implementing Operational Procedures

CertMaster Labs

What You’ll Learn

CompTIA CertMaster Labs is now accessible for both A+ Core 1 & Core 2 (220-1101 & 220-1102) for the first time! This allows users to engage in hands-on practice and enhance their skills using genuine equipment and software in a remote, browser-based lab setting. The lab exercises include assessable evaluations, constructive feedback, hints, and scores based on learner interactions, effectively guiding them towards the most accurate and efficient approach to job tasks.

This course offers the following labs:

  • Assisted Labs guide the learner step-by-step through tasks, offering assessment and feedback throughout a 10-15 minute experience, allowing the learner to correct any misunderstanding as they proceed through the activity.
  • Applied Labs present a series of goal-oriented scenarios in a 20-30 minute experience covering multiple topics, scoring the learner’s work at the end of the activity based on their ability to successfully complete each scenario. As a result, learners are forced to think critically about how to approach problems without a prescribed set of steps. Currently, applied labs are only available for Virtual Machine Lab activities.

Labs Available in Core 1 (220-1101):

  • Assisted Lab: Exploring the Lab Environment
  • Virtual Workbench Lab: Installing a Motherboard
  • Virtual Workbench Lab: Installing Power Supplies
  • Virtual Workbench Lab: Installing and Configuring System Memory
  • Virtual Workbench Lab: Installing RAM
  • Virtual Workbench Lab: Installing CPU and Cooler
  • Virtual Workbench Lab: Upgrading and Installing GPU and Daisy-Chain Monitors
  • Assisted Lab: Exploring the Virtual Machine Lab Environment
  • Assisted Lab: Compare Networking Hardware
  • Assisted Lab: Compare Wireless Network Technologies
  • Assisted Lab: Configure a SOHO Router
  • Assisted Lab: Compare Protocols and Ports
  • Assisted Lab: Troubleshoot a Network #1
  • Assisted Lab: Troubleshoot a Network #2
  • APPLIED Lab: Troubleshoot a Network #1
  • APPLIED Lab: Troubleshoot a Network #2
  • Virtual Workbench Lab: Adding Expansion SSD in a Laptop
  • Virtual Workbench Lab: Upgrading Laptop RAM
  • Virtual Workbench Lab: Replacing Laptop Non-User Removable Battery
  • Virtual Workbench Lab: Configuring Laptop Dock and External Peripherals
  • Assisted Lab: Deploy a Printer

Labs Available in Core 2 (220-1102):

  • Assisted Lab: Manage User Settings in Windows
  • Assisted Lab: Support Windows 11
  • Assisted Lab: Configure Windows System Settings
  • Assisted Lab: Use Management Consoles
  • Assisted Lab: Use Task Manager
  • Assisted Lab: Monitor Performance and Event Logs
  • Assisted Lab: Use Command-line Tools
  • APPLIED Lab: Support Windows 10
  • Assisted Lab: Perform Windows 10 OS Installation
  • Assisted Lab: Perform Ubuntu Linux OS Installation
  • Assisted Lab: Install and Configure an Application
  • Assisted Lab: Troubleshoot a Windows OS Issue
  • Assisted Lab: Configure Windows Networking
  • Assisted Lab: Configure Folder Sharing in a Workgroup
  • Assisted Lab: Manage Linux using Command-line Tools
  • Assisted Lab: Manage Files using Linux Command-line Tools
  • APPLIED Lab: Support and Troubleshoot Network Hosts
  • Assisted Lab: Configure SOHO Router Security
  • Assisted Lab: Configure Workstation Security
  • Assisted Lab: Configure Browser Security
  • Assisted Lab: Troubleshoot Security Issues Scenario #1
  • APPLIED Lab: Troubleshoot Security Issues Scenario #2
  • Assisted Lab: Use Remote Access Technologies
  • Assisted Lab: Implement Backup and Recovery
  • Assisted Lab: Implement a PowerShell Script
  • Assisted Lab: Implement Bash Script
  • Assisted Lab: Manage a Support Ticket

CertMaster Learn

Ensure you are 100% ready on test day with comprehensive online training for A+, only from CompTIA. CertMaster Learn is interactive and self-paced, and combines instructional lessons with assessments, videos, and performance-based questions to help you prepare for your certification exam and career in IT.

Included in CertMaster Learn for PenTest+:

  • Each Lesson includes a variety of learning activities including narrative instructional content, embedded videos, review activities, and multiple-choice practice questions. Topics are designed to support a 15-30 minute presentation on a job task linked to exam objectives, to ensure that learners have various types of activities to recall and apply the information learned in the topics.
  • Lessons include performance-based questions that require the learner to apply what they’ve learned in a practical scenario
  • A final assessment in a similar format to the CompTIA certification exam is designed to help the learner synthesize the content in the course and prepare for the exam experience.
  • Exclusive CertMaster Learn features that help you nail the material and ace your exam:

Narrative instruction, images, videos, and games to keep you engaged
Achievement badges, flashcards and a personalized dashboard to track progress
PBQs and practice questions show what you’ve mastered and what to revisit
Countdown calendar to keep you on pace
Feel confident when you’ve prepared for your exam with CompTIA CertMaster Learn!

CertMaster Practice

CompTIA CertMaster Practice is an online knowledge assessment and training companion tool to help you prepare for your CompTIA certification exam. Featuring an adaptive question-first design, CertMaster Practice quickly assesses what you already know and what you still need to learn. For those topics where you need more support, CertMaster Practice provides personalized remediation and feedback. Once you’re ready, you can demonstrate your knowledge on a timed practice test complete with performance-based questions.

  • Speed-up learning
  • Increase retention
  • Build confidence

Topics Covered in Core 1 (220-1101)

  • Module 1: Mobile Devices
  • Module 2: Networking
  • Module 3: Hardware
  • Module 4: Virtualization and Cloud Computing
  • Module 5: Hardware and Network Troubleshooting
  • Practice Test

Topics Covered in Core 2 (220-1101)

  • Module 1: Operating Systems
  • Module 2: Security
  • Module 3: Software Troubleshooting
  • Module 4: Operational Procedures

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